Shipping policy
We ask to allow 7-10 business days for order processing before shipment. An e-mail confirming your order and shipment will be sent to the e-mail address provided in the Billing information section.
SHIPPING DELAYS: Due to the COVID-19 PANDEMIC, you may experience shipping delays with carriers beyond our control. We appreciate your patience.
We are not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon request, we will confirm delivery to the address provided, date of delivery, tracking information and shipping carrier information for you to investigate. If an item was lost or stolen, it is your responsibility to file a claim with the shipping carrier to receive compensation for lost or stolen packages that are the fault of the shipping carrier.